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Safety Notice

Suspension fork manufacturer SR SUNTOUR and the US Consumer Product Safety Commission (CPSC) have announced a recall of certain SR SUNTOUR bicycle suspension forks because the fixing bolt can break. The suspension forks involved in this recall were incorporated into bicycles sold by 9 major bicycle brands, including Trek.

For your convenience we've listed all models of Trek bicycles that potentially require inspection along with instructions on what to do.

Evaluating Your Fork

The Trek bicycle models involved in the recall are listed on this page, but not all forks for these model bikes require a replacement fixing bolt. To determine if your fork is requires further inspection, review the serial number located on the back side of the fork crown. A photograph of this area of the fork is below. SR SUNTOUR forks manufactured between November 1, 2014 and January 27, 2015 with serial numbers between K*141101 and K*150127 are involved.

If you determine that a) your model of Trek bike is listed here and b) your suspension fork serial number falls within this range, then please bring your bicycle into our store or any authorized Trek retailer for further inspection. If you have any difficulty or are uncertain if your bicycle is involved, please bring your bicycle in for inspection.

Inspection and Repair

If you have determined your bicycle suspension fork requires inspection, or if you are uncertain, please bring your bicycle into our store service department. One of our trained service technicians will inspect your suspension fork based on manufacturer and CPSC instructions while you wait. If we determine that your fixing bolt is involved in the recall then we will ask you to leave your bicycle with us for the complimentary replacement of the fixing bolt.

Affected Trek Bicycle Models

Model YearTrek Bike Model
2015 820
2015 3500
2015 3500D
2015 3700D
2015 8.2 DS
2015 820 WSD
2015 Marlin 5
2015 Marlin 6
2015 Marlin 7
2015 Neko WSD
2015 Skye S Disc WSD
2015 Skye S WSD 26
2015 Skye WSD 26
2015 Verve 2
2015 Verve 2 WSD
2015 Verve 3
2015 Verve 3 WSD
2015 Verve 4
2015 Verve 4 WSD

Thank You for Your Patience

We have absolute faith in the quality of the products that we sell and we are proud to be associated with Trek, who is taking immediate and proactive action on this recently discovered issue with select SR SUNTOUR suspension forks. We understand that this may cause you inconvenience. We are sorry and thank you for being our customer.

 
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